Job Summary
In this role you will combine operational HR responsibility for the employee lifecycle, you will also provide an efficient solutions focused service providing effective and efficient generalist HR support. You will build and foster relationships across the wider company using your HR experience, own judgement, and specialist knowledge to resolve a wide range of Employee relation queries and issues.
Responsibilities
- Act as the first point of contact for employee relations issues, providing advice and guidance to employees and managers on HR policies and procedures.
- Plan & Conduct investigations into employee grievances, disciplinary matters, allegations of a breach or breaches of company policies and procedures and other issues, ensuring fairness and consistency.
- Efficiently manage own workload, prioritising tasks and deadlines to ensure timely completion.
- Provide weekly reports to the HR manager, detailing project statuses, challenges, achievements, and relevant insights for informed decision-making
- Monitor records of sickness/lateness /AWOLs, following Policy for disciplinary
- Assist in the implementation and management of performance appraisal systems, providing support and guidance to managers and employees.
- Work closely with managers to address performance issues and develop improvement plans where necessary.
- Ensure compliance with all relevant employment legislation and HR best practices. Stay updated on industry trends and best practice in HR, make recommendations for improvement to enhance effectiveness of HR programmes.
- Review and update HR policies and procedures as required to reflect changes in legislation and best practice, including employee handbook.
- Driving HR initiatives – Collaborate on HR projects as directed by the HR Manager/ Head of Operation, contributing your expertise to their successful execution.
- Working with existing teams to enhance the employee journey Oversite of new hire checks and onboarding to managing complex employee interactions, you will play a pivotal role in crafting a positive employee experience. including creating job descriptions.
- Conduct Annual employee satisfaction surveys.
- Assist HR Manager, Head of Operations with other ad-hoc projects as required.
Requirements
- CIPD Level 5 or above and must have 12-month work experience at this level
- You must have a driving license and your own vehicle
- 4 plus years industry experience, thrives in fast paced, dynamic, and constantly changing environment.
- Prior experience working in medium-sized companies, demonstrating a solid understanding of HR functions across various areas, including sickness and welfare management, and conducting investigations & terminations.
- Must be accustomed to reporting directly to the HR Manager, providing concise and efficient updates on ongoing activities and projects.
- Strong leadership qualities, with the ability to inspire and motivate team members, drive performance, and foster a collaborative team culture.
- Adaptable to changing priorities and able to thrive in a fast-paced environment, demonstrating flexibility and resilience in managing multiple tasks and responsibilities.
- Comprehensive knowledge of the relevant HR processes and procedures and, legislation
- Flexibility in travel: the role will involve some travel to sites in Birmingham and Head Office in East Grinstead
- Excellent interpersonal skills
- Excellent accuracy and attention to detail
- Excellent IT skills with proficiency in the use of Microsoft office, Excel, PowerPoint, Teams
Benefits
- Company events
- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay
Only suitable candidates will be directly contacted about this position and we will not store or process the data of candidates in any way unless consent has been obtained.
