Role and responsibilities
- Management of leases, rent reviews, and general estate management tasks
- Manage the relationship with the Engineering (facilities management) team and it’s appointed contractors to ensure excellent service is given to customers
- Manage delivery of the advertising agreements
- Manage the aged debt for the property business
- Management of any statutory and lease compliance
- Manage the delivery of cleaning and waste management activities that affect commercial and residential property
- Manage the process for Energy Performance ratings for both commercial and residential property and advise on changes to legislation
- Champion exceptional customer service, develop relationships with all customers with effective management of queries and complaints
Skills and Qualifications
- A minimum of 1-2 years experience
- Some experience of building surveying and maintenance
- A proven track record of working with key stakeholders and property management
- Have the ability to identify new opportunities
- Demonstratable understanding of financial/budgetary implications
- Basic understanding of business rates and VO functions
- Good knowledge of MS office
- Have the ability to be flexible to work outside of normal office hours if required
- Full UK driving licence and use of own vehicle
Remuneration & Benefits
- 5 weeks annual leave + bank holidays (pro rata)
- Generous contributory pension scheme
- Discretionary annual bonus scheme
- Private Health Care
- Life assurance
- Employee assistance programme
- 3rd party discounts
- Cycle to work scheme
- Benefits and reward platform
- Free Parking
- Employee volunteering scheme
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
