Role and Responsibilities
- Responsible for the profit and loss management of current and future customers in the perishable market sector.
- Account manage and business develop a base of current and future customers, actively broadening the perishable sector up and down the supply chain.
- Work with service teams and operations to deliver a range of exciting and challenging commercial projects.
- Be the forefront of customer service delivery both internally and externally.
- Ensuring effective collaboration with customers across a national and international network, striving to deliver solutions that boost engagement and loyalty while securing a competitive advantage.
- Develop customer partnerships against the business’ evolving and dynamic commercial strategy with existing and prospective perishable customers, strengthening the customer portfolio and pipeline of business development work.
- Manage all existing perishable customer partnerships and commercial activities, ensuring the business deliver a market-leading offering, based on quality and customer service.
- Periodically contribute to our other business pillars: Ferry, Cargo, Cruise, Property and Marina (the 5 pillars), and from Operations to Commercial, People to innovation.
Skills and Qualifications
- Must have direct experience within account management and Business Development.
- Extensive experience within supply chain or logistics.
- Experience within perishables would be (desirable).
- Have experience of the industry with supermarkets/retailers, importers, agents and/or shipping lines.
- Ability to develop and implement proposals within a highly commercial environment.
- Extensive experience in commercial roles, with a track record in business development and strategic partnerships.
- Proven ability to deliver growth in a sales-led or commercial environment.
- Strong leadership, negotiation, and relationship-building skills.
- Good operational foundation within the supply chain environment
- Financial accounting awareness and experience in managing budgets and P&L accounts
- Confident user of MS applications
- Full UK driving license and use of own vehicle is essential
Benefits
- 5 weeks annual leave + bank holidays (pro rata)
- Generous contributory pension scheme
- Discretionary annual bonus scheme
- Private Health Care
- Life assurance
- Employee assistance programme
- 3rd party discounts
- Cycle to work scheme
- Benefits and reward platform
- Free Parking
- Employee volunteering scheme
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained
